Sign language
Richard Roberts, Lowestoft, Suffolk.
FULL OF HOT AIR: Using the online chat with HSBC, I was trying to get around the robot to speak to a real person, so typed in ‘crock of rubbish’. The suggested question ‘What should I do if I smell gas?’ amazed me — why would you seek help from a bank?
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2021-10-26T07:00:00.0000000Z
2021-10-26T07:00:00.0000000Z
https://mailonline.pressreader.com/article/282746294975088
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