GENERATION Z (BORN 1997-2012)

If it’s got a capital letter in it then it wasn’t sent by a Gen Z. They don’t use them. Ever. Everyone understands what you mean in lower case, so why bother?

Gen Z only texts when there’s absolutely no other option, and the communication will be characterised by its austerity (no capitals, no punctuation, no emojis, no whole words).

When Gen Z is feeling chatty, you might be treated to an abbreviation (cba: can’t be arsed) but if they can get away with using part of a word or, ideally, a single letter, then so much the better. The explanation for this economy is possibly that texts are so alien to this generation that they haven’t yet realised that you pay per text rather than per character.

Text-message exchanges between verbose Boomers/Gen Xs and their Gen Z children/grandchildren are characterised by their lopsided nature…