The Mail on Sunday - 2021-10-10


The 50 shared bank branches that experts say must open NOW to save Britain’s cash

Personal Finance


THE banking industry is sizing up plans to deliver shared banking services in the first half of 2022 in up to 20 communities struggling for access to cash. Insiders told The Mail on Sunday they are hoping to create new facilities in bank-free areas if lenders can agree terms on shared branches by the end of the year. Sources said these ‘cold spots’ could see more investment into post offices to deliver banking services, or new shared branches. But there are no agreed plans for sites for shared bank branches. In a submission to a Government consultation process on access to cash, bank lobby group UK Finance said the volume of cash payments has fallen from more than 20 billion in 2010 to 6.1billion in 2020. It voiced its opposition to the idea of giving the financial watchdog, the Financial Conduct Authority, the power to block branch closures or mandate changes to opening hours, saying, ‘these are carefully considered commercial decisions’. UK Finance also said banks should be allowed to shut any shared branches if they are too costly, or be able to replace them with a cheaper option. ONE of the country’s leading banking campaigners has called on the i ndustry to announce the setting-up of a nationwide network of banking hubs as a matter of urgency. Derek French, a former executive of NatWest and founder of the Campaign for Community Banking Services, believes that backing for the launch of an initial 50 such shared branches should be a priority for the banking industry. He says their roll-out should begin in ‘months rather than years’ and in the next five years, their number should increase to a ‘minimum’ of 200. French’s intervention in the debate surrounding how banking services are maintained on the high street – against a backdrop of a steep decline in the number of bank branches and free-to-use cash machines – comes as cash supremo Natalie Ceeney and the big banks continue to thrash out a deal on nationwide access to cash. The Mail on Sunday’s Keep Our Cash campaign has long called for access to cash and banking services to remain on the high street. In May this year, Ceeney was asked by the banking industry’s lobby group UK Finance to chair an ‘access to cash action group’. Its remit was to come up with solutions that would preserve nationwide access to cash, ahead of legislation that the Government has promised to bring in. With an announcement unveiling its solutions expected before Christmas, it is likely (but not guaranteed) that Ceeney’s group will get the banks to agree to independent scrutiny of all branches – and free-to-use cash machines – that they intend to shut in the future. This third-party scrutiny, likely to be undertaken by cash machine network operator Link, will be done before a branch or ATM is physically shut. Link’s role will be to assess the likely impact of the closure on the local community – in particular, the ability of residents and local businesses to access cash and banking services. Taking into account the size of the local population, and other banking facilities in the community – for example, rival cash machines, a nearby post office or another bank branch – it will then decide whether the closure can go ahead, or only if an alternative banking facility such as a hub replaces it. So, in busy town and city centres where access to cash is widely available, it is likely that Link will sanction the closure of a bank or ATM. But in communities where the removal of a bank branch will result in the high street becoming bankless, Link will have the authority to sanction the setting-up of a banking hub – preferably in the building vacated by the bank. It is believed that Link is already busy recruiting people to carry out this third-party verification work. It is expected that such hubs will be set up as a partnership between the banks and the Post Office. The Post Office will provide basic over-the-counter banking services such as cheque and cash deposits and cash withdrawals – as well as facilities for small businesses to deposit cash takings. Banking staff from each of the big banks will then come into the hub on specific days to help customers with other banking issues – for example, opening a new bank account (business or personal) or applying for a loan. Two pilot banking hubs are being tested, in Rochford, Essex, and Cambuslang near Glasgow. Sources close to Ceeney indicate that if a deal is struck in the coming weeks, the new rules could come into effect by next spring. It would mean that no branch or ATM could then be shut without it being approved by Link. Supporting legislation would then follow, putting an obligation on all the banks to ensure customers have access to cash. It is understood that Ceeney believes that legislation is essential – without it, there would be a danger that any voluntary commitment made by the banks on access to cash could unwind in the future. It is believed that Ceeney is also keen for Link to be allowed to consider community requests for a banking hub. Link already operates such a scheme for cash machines (see left). To date it has resulted in 100 freeto-use ATMs going into places such as Armed Forces camps, hospitals and inner city areas where residents previously had no choice but to pay a fee if they wanted to withdraw cash from an ATM. Derek French believes such a request scheme is an imperative


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